| Brands |
M Power Virtual Teams |
| Title |
Teleconference Skills |
| Introduction |
It is just talking on the phone, right? No it isn’t. A lot of people get frustrated and lose business opportunities over telephone conversations. Increase your knowledge about the right attitude and enlarge your cultural awareness to satisfy your partner’s expectations. Learn the secrets how to establish long-term long- distance relationships with your clients. |
| Target group |
International professionals |
| |
Minimum 2 years work experience |
| English level needed |
CET 4 |
| Key Learning Points |
Learn the differences between successful short and long -distance communication patterns |
| |
What culture has to do with telephone conversation |
| |
Preempting miscommunication and bridging communication breakdowns |
| |
Developing teleconference protocols |
| Duration |
2 days |
| Ideal group size |
10 pax max |
| Methodology |
Knowledge transfer |
